IndiGo Passenger Claims Co-Pilot Opened Toilet Door Mid-Use

Rhea Chaterji, a Mumbai entrepreneur, alleged that an IndiGo co-pilot opened a toilet door while she was inside, leaving her feeling shocked and violated. She said the crew downplayed it. IndiGo called it an “inadvertent mistake,” apologized, and promised better training. Chaterji criticized the airline’s response as impersonal and inadequate.